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PayPal FY2024 ROE Stood at 20.3% – Why the 22.1% Figure Persists

A three-year average masks recent volatility in PayPal's return on equity.

By Sofia MartinezApril 27, 20265 min read

A three-year average masks recent volatility in PayPal's return on equity.

PayPal's return on equity for fiscal year 2024 was 20.31%, not the 22.1% figure frequently cited in market commentary. The higher number corresponds to the company's three-year average ROE for the period 2022–2024, which Wisesheets.io calculates at 22.11%. The distinction matters: averaging masks the sharp volatility in PayPal's capital efficiency over the past three years, including a trough in 2022 that dragged the five-year average to 19.49%. For analysts benchmarking the fintech giant against peers, disaggregating the averages from the annual data is essential to understanding the trajectory of its core profitability metric.

The Claim vs. The Data

The 22.1% ROE attributed to FY2024 is actually a multi-year average. Verified annual figures from multiple independent sources place the FY2024 ROE at 20.31% (Wisesheets.io), 20.25% (Macrotrends), and 20.31% (FinanceCharts), all derived from PayPal's reported trailing twelve-month net income of $4.147 billion against shareholder equity of $20.417 billion as of December 31, 2024.

The three-year average ROE for 2022–2024 stands at 22.11% per Wisesheets.io, which closely matches the 22.1% claim. The five-year average covering 2020–2024 is lower at 19.49%, reflecting the inclusion of the 2022 downturn. The difference between the three- and five-year averages underscores how heavily the 2022 trough—when ROE fell to 11.93%—weighs on longer-term calculations. Market participants relying on the 22.1% figure without caveat are effectively citing a smoothed metric that obscures the fact that FY2024's actual ROE is roughly two percentage points lower than the average.

Exhibit

PayPal ROE: FY2024 Actual vs Multi-Year Averages

The 22.1% figure corresponds to the three-year average, not the latest fiscal year.

Return on Equity (%)Source: Orionmano Industries

How PayPal's ROE Has Evolved

The annual ROE trajectory from 2020 through 2024 reveals a pronounced V-shaped pattern. PayPal posted a 20.99% ROE in 2020, followed by a slight decline to 19.19% in 2021. The bottom came in 2022 at 11.93%, representing a 37.82% year-over-year decline—the largest annual drop in the company's public history. Recovery began in 2023 with a 69.05% rebound to 20.17%, and continued modestly to 20.31% in 2024.

The 2022 collapse was driven by a combination of factors: net income fell approximately 42% year-over-year to $2.419 billion (per FinanceCharts), while shareholder equity remained relatively stable at $20.274 billion. The result was a dramatic compression of the ROE ratio. The subsequent recovery in 2023 reflected margin normalization and the beginning of a share repurchase program that reduced equity and mechanically lifted the return on equity calculation.

By Q4 2025, the TTM ROE had risen to 25.83% (Wisesheets.io), supported by TTM net income of $5.233 billion and equity of $20.256 billion (FinanceCharts). This level surpassed PayPal's previous 2021 peak of 27.55% on a TTM basis, though the latter figure came during a period of significantly lower equity post-spin-off dynamics. As of March 2026, FinanceCharts reports a TTM ROE of 25.27% on $5.059 billion in net income and $20.024 billion in equity.

Exhibit

PayPal Annual Return on Equity (2019–2025)

Including the 2022 trough and subsequent rebound into 2025.

ROE (%)Source: Orionmano Industries

Peer Comparison and Context

PayPal's three-year average ROE of 22.11% places it well above traditional financial institutions. Per Wisesheets.io peer data, the ratio exceeds Wells Fargo (12.04%), Deutsche Bank (9.12%), and Truist Financial (8.51%). The Travelers Companies, a property and casualty insurer often grouped with financials, posted 24.14%—slightly above PayPal's three-year average but below its TTM performance. Among large-cap U.S. financials, PayPal's FY2024 ROE of 20.31% sits in the upper quartile.

However, PayPal's own historical benchmark provides a more relevant comparison. The company's TTM ROE peaked at 27.55% in Q1 2021 (Macrotrends), and even the 2024 figure of approximately 20.3% is a noticeable step down from that level. The gap partly reflects the dilutive impact of prior acquisitions and a larger equity base following years of retained earnings. It also highlights a structural challenge: sustaining ROE above 25% requires either consistent double-digit net income growth or aggressive equity reduction—or both.

What Matters Going Forward

PayPal enters FY2026 with several tailwinds supporting ROE. The $15 billion share repurchase authorization announced in its February 2025 earnings release provides a direct mechanism for reducing shareholder equity, which mechanically boosts ROE. Full-year 2024 GAAP net income grew 4% to $3.99 EPS, while non-GAAP EPS rose 21% to $4.65 (PayPal Q4 2024 earnings release). Revenue growth of 7% to $31.8 billion in FY2024 provides a foundation for sustained profitability.

As of March 2026, TTM ROE stands at 25.27% (FinanceCharts), supported by $5.059 billion in TTM net income and $20.024 billion in equity. This places PayPal comfortably above the 20% threshold heading into FY2026. However, the sustainability of a 25%+ ROE level depends on two variables: revenue growth—currently running at approximately 5.8% year-over-year as of Q1 2026—and margin stability in an increasingly competitive payments landscape. If buybacks continue to reduce equity but net income growth decelerates, the ROE trajectory could flatten. Conversely, if PayPal maintains its recent margin expansion and non-GAAP EPS growth trajectory, the current ROE level is achievable.

The takeaway for analysts: 20.3% is the verified FY2024 figure, 22.1% is the three-year average, and the actual number going forward will depend on whether revenue growth and share repurchases can sustain the acceleration seen through early 2026.

Filed under
  • paypal
  • return-on-equity
  • financial-analysis
  • fintech
  • roe-metrics